Console Troubleshooting

Console playing up? Let's fix it. From connection drops and update errors to storage, account and performance issues, our specialists diagnose the problem and guide you to a solution — so you can get back to playing.

What we help with

• Online connection and network issues
• Update, download and storage errors
• Account, sign-in and profile problems
• Performance, overheating and noise concerns
• Controller, display and setup issues

Note: we do not offer console modding, jailbreaking or any service that breaches manufacturer terms.